Customer Service

UK

For our UK customers, your order will be shipped using Royal Mail?s 1st class recorded Signed For Delivery.

Orders are dispatched following the successful processing of your bank and address details. This process which ensures your safety and ours against Credit Card fraud, can take up to 24hrs after you have placed your order, but we will send you an email immediately notifying you that your order has been shipped.

Please note that Royal Mail requires a signature upon delivery for the receipt of your order. If no one is in at your given shipping address, they will leave a note with full details on how to arrange re-delivery, collection from your local Post Office or collection from your local Sorting Office.

Mainland Europe

For our mainland Europe customers, we will arrange shipping direct with you.

Rest of World (Americas & Caribbean, Oceania, Asia, Africa, Middle East)

For our Rest of the World customers, we will arrange shipping direct with you.

Unavailable Items

The display of any item on our website is not an offer to sell and Hunters shall be under no obligation to supply the products ordered through this website. If you place an order, this will be your offer to purchase the items from us. We will acknowledge your order as soon as possible but will be under no obligation to supply the products ordered unless we have the products in stock and they are available at the prices specified

We carry most items in stock, however occasionally there may be items which need to be specially ordered for you. This will always be mentioned on the specific product page and we will make every effort to expedite your order. Please note that it can take anywhere from four to six weeks to process. We will communicate exact times to you by email or phone after you place your order. Naturally, special orders are final sales.